Tasks

  • providing overall direction and management for the service, facility, organization or centre
  • directing, supervising and evaluating the work activities of nursing, personal care, technical, clerical, service, maintenance, and other personnel
  • establishing objectives and evaluative or operational criteria for units they manage
  • directing or conducting recruitment, hiring and training of personnel
  • developing, implementing and monitoring procedures, policies and performance standards for nursing, personal care, technical, and administrative staff
  • coordinating and administering welfare programs and care services for the elderly
  • controlling administrative operations such as budget planning, report preparation, expenditure on supplies, equipment and services
  • liaising with other health and welfare providers, boards and funding bodies to coordinate the provision of services
  • advising government bodies about measures to improve health and welfare services and facilities
  • representing the organization in negotiations, and at conventions, seminars, public hearings and forums

    Educational level

    • Semi-skilled
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